![]() No specific maintenance interval is given, but you should clean it with the included tool whenever you notice a buildup of debris. Its grooved surface makes it easy to remove hair. Multi-surface brushroll: You can pull out the floorhead's brushroll by unlocking its brushroll cover using a coin.You should wash it under running water every three months. You can access it by pulling off the top cover and pulling it from its housing. HEPA Filter: The HEPA filter is found in a compartment above the vacuum handle.The manufacturer advises washing the pre-filter under water and drying it thoroughly before using the dedicated cleaning attachment, which makes using it somewhat redundant. This capability isn't all that useful in the real world, as using the vacuum to clean the pre-filter can dirty the backup filter. Put the pre-filter into the cleaning tool, insert the backup pre-filter into the vacuum, and run it on 'MAX' suction. You should clean it after every use with the included pre-filter cleaning attachment, which lets you use the vacuum itself to clean the filter. Pre-Filter: The pre-filter is inside a central housing in the middle of the dustbin, and you can remove it by pulling on the small release tab.You should clean it after every use with a damp cloth. You can remove it by opening the dustbin door and then twisting it counterclockwise within its housing. Mesh Filter: The mesh filter is located inside the dustbin.If the sensor does come in contact with water, the manufacturer advises drying it out with a hair dryer. Make sure not to wash the dustbin under running water, as there's a dirt sensor on the inside. ![]() It can be wiped out with a damp cloth whenever necessary, but it can be a little tricky to fit your fingers around the center-mounted filter housing. You can also completely detach it from the main body by pressing the switch under the trigger. ![]() Dust and debris can also get caught on the gasket around the dustbin door, so make sure not to dirty your clothes when opening it up. Dirt Compartment: You can empty the dirt compartment by pressing the release latch at the front of the bin to open its bottom cover and unload its contents over a trash bin.In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product.The Tineco PURE ONE S11 has quite a few parts that need periodic cleaning, but thankfully they're all very easy to access. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. ![]() Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). ![]() In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. ![]()
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